Course Syllabus
Course Description
Number: NURS6200
Title: Analysis of System Performance
Credit: 2-0-2
Catalog description: This course is designed to develop an understanding of the interactions between regulatory controls and quality control within a variety of health care delivery systems. Issues such as performance evaluations of organizations and individual employees will be addressed.
Pre or Corequisite(s): NURS 5100; NURS 5200; NURS 6100
Textbook Information
Required:
Ranson, S. B., Joshi, M.S., & Nash, D. B. (Eds). (2005). The Healthcare Quality Book: Vision, Strategy, and Tools. Chicago, Ill: Health Administration Press.
Shortell, S.M. & Kaluzny, A.D. (2006). Health Care Management: Organization Design and Behavior. USA: Thomson Delmar Learning.
Yoder-Wise, P.S. & Kowalski, K.E. (2006). Beyond Leading and Managing: Nursing Administration for the Future. St Louis, MO: Mosby.
Recommended:
Chapters and Readings as Assigned
APA Manual 5th ed.
Technology Requirements
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Each CSU student is required to have ready access throughout the semester to a notebook computer that meets the ITP Choice requirements (http://itpchoice.clayton.edu/) for the student's academic program.
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Students must have access to the Internet either through the on-campus local area network or through an Internet Service Provider.
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Students must be proficient with Internet access, WebCT Vista and Microsoft Office and demonstrate competency using web browsers, website navigation, search engines and e-mail communication.
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Contact the HUB for software and connectivity issues; no excuse will be accepted for inability to access the Internet and/or technical difficulties.
Course Objectives
By the completion of the course, the student should be able to:
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Examine the principles and tools of quality management in promoting nursing excellence and organizational performance.
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Analyze outcomes measures such as effectiveness, efficiency, and equity of a healthcare delivery process in evaluating system performance.
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Explore the impact of regulatory and legal parameters on organizational success.
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Examine the role of work and organizational design on system performance.
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Explore the impact of advanced technology on organizational performance.
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Analyze the process of organizational learning and change in promoting excellence in health care delivery.
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Explain the process of forecasting and its impact on organizational success.
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Analyze the impact of the health care environment from a macro perspective on nursing excellence and system performance.
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Differentiate between quality monitoring and research in promoting excellence in health care delivery.
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Plan quality improvement initiatives based on nurse sensitive data indicators to promote organization and system success.
Methods of Instruction
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Readings; students will be expected to engage in critical analysis of readings; all reading material must be read prior to class for full topic discussion
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Discussions; students will be expected to actively participate in weekly online discussions based upon readings; discussions are half of the participation grade
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Analysis Paper; students will be expected to present written work that promotes critical reflection, analysis & evaluation of organizational processes
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Case Presentations
Course Requirements
- Courses taught in an online format require students to be self-directed and responsible for meeting deadlines.
- Participation in online, asynchronous discussions is a course requirement. Students are required to participate in the discussions prompted by the weekly discussion questions. To meet the online participation requirements, students must engage in discussions 4 out of 7 days of the week and contribute at least two substantive responses to peers’ responses in addition to answering the assigned discussion questions.
- Attendance is mandatory at scheduled on-campus meetings.
- Students are expected to use APA format for all submitted papers.
- Approval must be obtained from the University Institutional Review Board for all research studies.
- This syllabus provides a general plan for this course; the faculty reserve the right to make changes to the syllabus and/or course schedule including but not limited to assignments, time tables, examinations, projects, etc.
Evaluation
| Discussion Participation | 40% |
| Organization Analysis Paper | 30% |
| Case Presentation of Quality Improvement Initiative | 30% |
Grading Scale
| 90-100% | A |
| 80-89% | B |
| 70-79% | C |
| Below 70% | F |
Classroom Policies
- Attendance: Mandatory for scheduled on-campus meetings.
- Communication: WebCT Vista is the official tool for this course and is accessible online from any computer; students are responsible for monitoring e-mail on a regular basis and should direct all communications with faculty and other students through WebCT or Clayton State e-mail.
- Conduct: Students must abide by policies in the University Graduate Student Handbook, the Graduate Student Responsibilities, and if applicable program handbook; the code of academic integrity will be strictly enforced.
- Electronic devices: Cell phones/pagers must be turned off (or placed on vibrator mode) during class meetings. Permission from individual faculty is necessary before taping a class.
- Mid-term progress report: Mid-term grade will reflect approximately 15% of the entire course grade. Based on this grade, students may choose to withdraw from the course and receive a grade of “W”; contact the Registrar for withdrawal procedures.
- Submission: Students are responsible for completion and submission of all course requirements as scheduled in the course calendar. Make-up work is at the discretion of the faculty.
To obtain this document in an alternative format, contact the Disability Resource Center.